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I had a used 2016 RC 350 all picked out and ready to pick up on Friday October 13th. I was dealing with Sales Manager Fred Piombino and had an out-the-door price of $42k with the only other charge being that of the tag.(which I understood as that would be pro-rated) I...
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2.8
I liked
  • Rob
  • Him for being very knowledgeable
  • Very polite and available anytime to answer questions we have
I didn't like
  • Fred piombino
#1127715
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They never returns customer calls and lie about car warranty !! Rude and care less ! Making appointment it is impassable From service department ! Can not get a hold of guest relashtionship it’s joke !! I bought two cars never ever wants to deal with them anymore !! I...
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shchegini1_31
shchegini1_31

Bad customer service ! All they care about Money!

1.0
#1121196
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This is a very professional dealership, however, I live in another state and offered to purchase via fed funds wire transfer and have a car picked up. I offered any type of identification and even a letter from my bank. I understand they have a policy that was put into...
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1.0
#1112385
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Lexus of Orlando - Worse dealership

Lexus of Orlando
#1121214
1.0
Details
I bought two car from them I end up to sale it bc transmission problem they didn’t told me this pre Owen BMWx5 has problem I was upside dawn $5000 and 2 car I purchased warranty for my car for bugs and paint but I was not able to use it !!! Lie lie bad customer service
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Lexus of Orlando - Worse dealership

Lexus of Orlando
#1121206
1.0
Details
management they are the worse !!! Promises and promises but No action empty and lie ! Don’t buy car from them!
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Lexus Car Review

Lexus of Orlando
#935810
4.3
Details
My wife and I purchased a used GS300 we are very pleased with the car. JD was very helpful in the buying process.we will definitely be back. My daughter is looking for a Lexus now. We drove from Springhill to Orlando. Thanks guys. Andrew Prizzi
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Isc250 Review

Lexus of Orlando
#857413
4.5
Details
My service advisor Eli is a star among stars
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I saw an used Lexus on their website and called to inquire. I told them I was interested if the price was lower. Was told they could "run the numbers" and of course. I told them I didn't want to waste mine or their time. They called back and I told them the same thing,...
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1.0
#945191
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The dealership sold me a damaged vehicle without my consent. for future buyers, be aware and ask for the log service of the vehicle instead of the carfax. Management was the worse part when handling my concern ranging from ignoring emails, to threatening with lawyer if...
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1.0
I didn't like
  • Dishonesty from sales associates
  • Who they became after the sale
#870497
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This was by far the worse car buying experience ever. Saw an SUV online and called and spoke with Debbie a sales associate. I was told that they don't sell cars with major issues that those cars are sent to auction. Well being so trusting I placed a hold on the car...
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1.0
Product
I didn't like
  • Dishonesty from sales associates
#855509
Reply to reviews
I recommended Lexus to my significant other and they have not acted resistive to him. He will buy a car this wee but it will not be a Lexus. I am due to buy another Lexus myself but if I buy Lexus again I will not deal with Lexus of Orlando. They are far below my...
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Anonymous
Anonymous

I am in the same boat. They are the worst dealership in the state o Florida. They sold me a SUV with Open Recall. What respectable company does that. Sameday of purchase the...

1.9
#849702
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Lexus of Orlando - Lexus Car Review from Winter Park, Florida
The peeling dashboard looks horrible and is so embarrassing that I decline driving for meetings and look for any excuse to avoid having passengers in my expensive luxury vehicle ! The recall and promised replacement seems to be an empty promise ! When I call they...
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Anonymous
Anonymous

LEXUS OF ORLANDO IS OWNED BY HORRENDOUSLY BAD PEOPLE

Anonymous
Anonymous

hahaha its a 1998??? lol

4.4
Product
#842262
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Lexus of Orlando - They stole my intellectual property
Lexus of Orlando - They stole my intellectual property
I contacted Lexus of Orlando in Oct./Nov. and suggested to them that they should relocated the model in their TV ads to the passenger side of the vehicle being pitched. The manner in which they were pitching had their model covering the drivers side of the vehicle. ...
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Anonymous
Anonymous

That's is soooo not how the television ad business works, besides one can't own what's called "blocking" in the business. Blocking is where a director positions an actor relat...

Anonymous
Anonymous

This is just another example of big business sticking it to the little guy.I bet Lexus made millions off of this idea. To be honest I doubt that they would have ever thought i...

#809464
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My husband and I stopped into Lexus of Orlando one day to check out the NX and the RX. Lorraine Mantero approached us and took us for a test drive in the NX. I told her I wanted a hybrid, and she tried very hard to talk me out of getting a hybrid, saying they are only...
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bobs2015
bobs2015

Your mistake was in talking to a female trying to sell automobiles in a dealership. Always talk to a man---they are much more knowledgeable about cars and much more reliable w...

#750487
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