Lexus of Orlando - Needed a seventy-nine cent screw. It cost over $700
The screw that hold our rear view mirror in place was stripped during a windshield replacement.
I attempted to make a replacement screw (photo) using a seventy-nine cent cap screw. After several attempts I couldn't get it quite right.
When we attempted to buy a replacement screw, were were told we'd have to replace the mirror to the tune of over $700.
One would thing that the vaunted Lexus service would have gone out of their way to help a customer. Isn't that what we pay inflated prices for?
Incidentally, a replacement mirror for a Ford Expedition is available online for $76.00
More Review Details
- Monetary loss:
- Product or service
- Parts Availability
- Review category
- Service Centers and Repairs
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Aamco Transmission Complaint 2-20-16 I changed my truck transmission filter & fluids and found a piece of metal at the bottom of the transmission oil pan. I was not sure what the..."
- "I contacted Lexus of Orlando in Oct./Nov. and suggested to them that they should relocated the model in their TV ads to the passenger side of the vehicle being pitched...."
- "The Riverdale City Hall GA, is where I walk daily. Upon arriving there I attempted to park into a parking spot. My car jump (accelerated) forward, jumping the curve and..."
- "We spent a lot of labor prepping the deck properly according to instructions. Spent a lot of hours applying the deck over. Actually left town to allow the decking to..."
- "I have ordered several things over several years and absolutely love the gear that I get. I understand that the wait is long on some things but the quality is..."
- "DiskDigger is often a data recovery software solution for all users that recouping your deleted or prepared files through the storage media associated with your operating system, which include various..."
- "Two chests shipped by UPS were destroyed in transit. UPs refuses to accept liability and bounces me to the local shipping agent, who bounces me back to UPS. UPS then..."
- "Schnauzersrus.com is a wonderful place to buy a puppy. That's why she gets top dollar for her puppies. You get what you pay for. Marcimo the person who posted the..."
- "Why thank you very much Mr. Vince for those kind words. If you would be so kind to make your balance due payment, It would be appreciated. Apart from making..."