The dealership sold me a damaged vehicle without my consent. for future buyers, be aware and ask for the log service of the vehicle instead of the carfax.
Management was the worse part when handling my concern ranging from ignoring emails, to threatening with lawyer if
I keep posting bad reviews. I had to go directly to Lexus headquarter to complaint about them. Mark my words, You will never receive a penny from my pocket.
I will travel for my oil changes and regular maintenance and I will advise every single friend and family about your unethical ways of doing business. the pursuit of perfection went very wrong with Lexus of Orlando.
Reason of review: Poor customer service.
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.
I didn't like: Who they became after the sale, Dishonesty from sales associates.